Manage using SMS

Please register your mobile phone number with us to benefit from the SMS services below

• 

  Check your balance  

  Text - balance [Plus the last 4 digits of card number]  

  TO

  0778 1480 143  

  If texting from outside the UK dial +44 778 1480 143  

• 

  Request PIN of your card  

  Text - pin {Full 16 digit card number}
  {date of Birth expressed as DDMMYYYY}  

  TO

  0778 1480 143  

  If texting from outside the UK dial +44 778 1480 143  

• 

  Person 2 Person  

  Text - PAY {Last 8 digits of Your Card number}
  {Last 8 digits of the Freedom Card you want to transfer to} {Amount}  

  TO

  0778 1480 143  

  If texting from outside the UK dial +44 778 1480 143  

• 

  Share money to an associated Companion Card  

  Text - share {Primary card last 4 digits of card number}
  {Companion Card last 4 digits of card number} {Amount}  

  TO

  0778 1480 143  

  If texting from outside the UK dial +44 778 1480 143  

• 

  Convert from one currency to another  

  Text - ex {Currency From} {Currency To} {Amount}
  
  Common Currencies: Sterling: GBP Euro: EUR US Dollar: USD
  Indian Rupee: INR Pakistan Rupee: PKR  

  TO

  0778 1480 143  

  If texting from outside the UK dial +44 778 1480 143  

• 

  Place a temporary block on your card  

  Text - block {last 4 digits of card number}  

  TO

  0778 1480 143  

  If texting from outside the UK dial +44 778 1480 143  

• 

  Lost - Cancels the card and orders a new card  

  Text - lost {last 4 digits of card number}  

  TO

  0778 1480 143  

  If texting from outside the UK dial +44 778 1480 143  

• 

  Stolen - Cancels the card and orders a new card.  

  Text - stolen {last 4 digits of card number}  

  TO

  0778 1480 143  

  If texting from outside the UK dial +44 778 1480 143  

• 

  Buy a Freedom Card by SMS  

  Text - Buy FR  

  TO

  82023  

   

• 

  Store Locator - Store locations within a 10 mile radius.  

  Text - Find {post code}  

  TO

  81025